Frequently Asked Questions

Sixteen en-suite designer suites in king and queen configurations, sleeping up to 38 guests in total. Reserve a single suite or book the entire hotel for your group.

Yes. The hotel is beachfront in Ocean Park with direct beach access, just steps from the sand.

Many of the sixteen suites have ocean views, and every guest enjoys the beachfront setting, the two pools and the shared terraces. Details for each suite are on the Suites page.

Yes, two private pools: a main pool and a quiet pool with a sun terrace, both surrounded by tropical gardens.

Yes. Fast WiFi is free throughout the hotel, including the suites, pools and common areas.

No, pets are not allowed at the hotel.

Yes. Our in-house private chef can prepare anything from poolside breakfast to multi-course oceanfront dinners. Chef services can be arranged for single suites, groups or full buyouts.

Tours, boat charters, airport transfers, in-suite spa treatments and massage, private yoga sessions, and tailored itineraries across San Juan and the island.

Yes. Ocean Park Beach, directly in front of the hotel, is one of Puerto Rico's best-known kitesurfing spots. The concierge can arrange lessons and gear with local schools. Learn more on the kitesurfing page.

Yes. We host oceanfront weddings with ceremony gardens, an open-air glass pavilion and a coastal dining room. A full-hotel buyout gives your party all sixteen suites and exclusive use of the property. See Weddings.

Yes. With sixteen suites, event and dining spaces, an in-house chef and a beachfront setting minutes from the airport, the hotel is built for retreats, offsites and team gatherings. See Corporate.

Email [email protected], chat with us on WhatsApp, or use the form on our Contact page. We reply promptly, typically within 24 hours, in English or Spanish.

Walk Old San Juan and the El Morro fortress, eat and dance at La Placita de Santurce, spend beach days right on Ocean Park, and day-trip to El Yunque rainforest. Kitesurfing, snorkeling and boat charters are all close by, and our concierge can arrange any of it.

Kasalta, the legendary Ocean Park bakery and deli, is a short walk from the hotel, along with beachfront spots like Pamela's and Numero Uno Beach House. Ten minutes away, La Placita de Santurce has standouts like Santaella and Jose Enrique, plus the Lote 23 food park. In Old San Juan, Marmalade is a favorite for a dressed-up dinner.

Ocean Park Beach, directly in front of the hotel, is one of San Juan's widest and most relaxed. Condado and Isla Verde are minutes away, Escambrón is the local snorkeling spot, and Flamenco Beach on Culebra, often ranked among the world's best, makes a great day trip.

El Yunque rainforest is about 45 minutes east. Kayak the glowing bioluminescent bay in Fajardo at night, ferry or fly to Culebra for Flamenco Beach, visit Vieques and Mosquito Bay, or graze the beachside food kiosks of Piñones just past Isla Verde.

US citizens do not need a passport. Puerto Rico is a US territory, so domestic flights, US dollars, and US phone plans all work exactly like home. International visitors follow the same entry requirements as for the mainland United States.

December through April is the dry, breezy high season. May through November is warmer and quieter with better availability, and the ocean stays swimmable all year, with temperatures around 75 to 85 degrees in every month.

Uber is reliable across San Juan, and Ocean Park itself is walkable to the beach, cafes and Kasalta. You only need a rental car for day trips like El Yunque or Fajardo, and the hotel has free parking.

La Placita de Santurce, ten minutes away, turns into San Juan's liveliest open-air party from Thursday to Saturday. Condado has lounges and casinos, and Old San Juan mixes historic bars with salsa spots. Ocean Park itself stays quiet at night, which is exactly why guests love sleeping here.